IMPACT™A delivery contract,
not a framework.
Six phases. Six concrete outputs. Every gate requires proof before proceeding. No assumptions. No ambiguity. No shelfware.
We begin every engagement with forensic investigation. Before any solution is proposed, we understand the real problem - not the perceived one. The current-state baseline produced here is the document every subsequent claim is measured against.
With the baseline established, we build the business case and align every stakeholder on outcomes. No ambiguity. Every metric is defined, every success criterion is agreed, and every phase of delivery is sequenced before a single sprint is planned.
The Plan phase eliminates the two most common causes of AI programme failure: late-stage architecture surprises and integration complexity discovered mid-sprint. Every technical decision is made and documented before a single line of code is written.
Activate is where we build - but with every dependency resolved, every stakeholder aligned and every risk mitigated in advance. This is exactly why we deliver 3x faster: the build phase runs clean, without rework caused by decisions that should have been made earlier.
Change & Adopt runs in parallel from day one - not as a post-delivery afterthought. We measure adoption the same way we measure system performance: against a baseline, with defined metrics, and with the same rigour applied to code as to culture.
Track closes the loop. Every outcome is measured against the baseline established in Investigate. The result is irrefutable proof of value - in pounds, percentages and behaviours. Then the scaling plan extends the programme across the enterprise.
Four principles.
Baked into every phase.
Each phase prevents the failure modes of the one before it. Rework is eliminated by design, not managed after the fact.
IMPACT™ runs on
IMPACTX.
IMPACTX is the delivery operating system behind every IMPACT™ engagement. Every phase gate, KPI, risk and outcome tracked in real time - so every stakeholder always knows where the programme stands.
Ready to deliver AI
3x faster?
Book a 30-minute Discovery Call. We will walk you through exactly how IMPACT™ applies to your programme - with no obligation and no assumptions.
No deck. No NDA. No assumptions.